Melanie Richards

Operations Manager

Melanie joined SMB in early 2019 as a Client Service Associate and quickly took on additional responsibilities in marketing and database management. She also supports the executive team in all areas of operations and manages the Client Service team. Melanie has over 12 years of experience in database management and marketing communications.

Melanie began her career in the tech sector and brings to SMB a wealth of technical knowledge which she uses to better serve our clients and company. Melanie earned her Bachelor of Arts in International Marketing from Richmond, The American International University in London. She is a Bay Area native and resides in Oakland with her husband and young daughter. She is an avid hiker, camper, and gardener; and can usually be found enjoying the outdoors with her friends and family.